Ferndale is a three bedroom bungalow is situated on the outskirts of Penrith town centre. All areas within the property and garden are accessible to someone with physical disabilities this includes wheelchair access.
There are three En-suite bedrooms for use, all of which have their own TV. We have two profiling beds with pressure relieving mattress and optional bed sides with protectors. There is a mobile hoist to assist individuals with transfers if unable to mobilise themselves.
There is a spacious bathroom the mobile hoist can be used if required to access the bath, next door we have a walk in wet room with an adaptable shower chair. We have a raised toilet seat, perching stool and walking frame if required during stays following assessment. We are currently looking to purchase a stand aid.
There are two communal rooms with seating areas a TV and DVD, we have SKY TV in the lounge. There is a raise and recliner chair in the lounge. The kitchen has a dining table if people wish to eat together and we also have another table in the spacious hallway for those wishing to eat alone. There is a fenced garden to the front and rear of the property with raised flowers beds and a seating area with umbrella for better weather.
The Respite service has a vehicle which can be used, a shared contribution towards fuel costs from all service users who use the vehicle would be expected. The vehicle is also fitted with a tail lift making it accessible for people who use a wheelchair. The nearest bus stop is across the road and town is approximately a ten minute walk. (If you have a NOW bus card its helpful to bring during your stay)
We aim to support individuals to learn and develop new daily living skills, to increase social networks in the local community and make new friends. We will support people to take positive risks and have the opportunity to try something new, we will provide support to help individuals to manage their health and wellbeing and if necessary assist people to access other health services and health professionals. We will support individuals to make their own choices. We will provide individuals with emotional support where needed and provide personal care to people who require support.
The service is registered with the Care Quality Commission to provide accommodation and support for up to three adults who have a learning disability. The most recent inspection report can be accessed via the CQC website. We also have a copy in house to view.
Individuals can access the Respite service following completion of a comprehensive assessment of care and support needs which would be carried out by Adult Social Care, who would then determine your annual respite allocation. The Glenmore also carry out an initial assessment to ensure we can meet individual support needs. Individuals in receipt of direct payments would not require a specific allocation for Respite, this can be arranged directly with The Glenmore Trust.
The Respite service has an emergency bed allocation which can only be accessed in line with The Glenmore Trusts protocol and receipt of a detailed assessment from Adult Social Care.
We provide overnight support from 4pm until 9.30am the following day, day support can be arranged with agreement from Adult Social Care. We provide mid-week support from Monday to Friday or a three night weekend break. A week or longer could be planned with the agreement of Adult Social Care.
We hold parent and Carer meetings twice a year, this provides an opportunity for families to discuss and share information whilst supporting each other. We also like to seek feedback about the Respite Service to look at ways of improving what we do.
If you are interested in accessing The Glenmore Trust Respite Service please make contact to arrange a visit or seek further information.
"Big thank you for help the last few weeks, without Respite I don’t think I would have been able to cope, it was a lovely break for us both, he is always happy going to Ferndale and I know you spoil him rotten."
"I wanted to thank you, wonderful service with dedicated staff who really care."